Return Policy
How to Return Your Order
To start a return, please email us at:
📧 info@avelineandco.us
Please include the following in your message:
Your order number
The reason for your return or exchange
A clear photo of the item (if it is damaged or incorrect)
Your full name
Your shipping address
Our customer care team will respond with return instructions tailored to your order. This ensures your return is handled correctly and quickly.
⚠️ Please do not return your item to the address on your original package unless explicitly instructed by our team. In some cases, items may need to be returned to an international processing facility.
Right of Withdrawal
You have the right to withdraw from your purchase within 14 days of receiving your order. To exercise this right, please send us a clear written notice by email.
Orders that are already processed or in transit cannot be canceled. Once delivered, you may begin a return instead.
Refunds are issued to the original payment method and will be processed within 14 days of receiving both your withdrawal request and the returned item(s).
Please note:
Shipping fees are not refunded unless our standard shipping method was selected or the return is due to an error on our part.
Important Notes
If your order has already been processed or shipped, cancellation is no longer possible. You may request a return once your order arrives.
Always include your shipping confirmation when returning an item to help us track it.
Returns must follow the instructions provided by our service team to be accepted.
Questions?
We’re always here for you. If you have any questions about a return, exchange, or cancellation, don’t hesitate to reach out.
We’re committed to making your experience with Aveline & Co. effortless, thoughtful, and personal.
Working at Aveline & Co
Join Our Family
Welcome to your future with Aveline & Co.
At Aveline & Co, we believe people come first. We’re not just a store — we’re a close-knit community built on style, heart, and connection. If you’re seeking a place to grow, feel valued, and make a meaningful impact, we would love to meet you.
Why Work With Us
A Supportive, Uplifting Environment
Step into a warm and inspiring atmosphere where creativity and collaboration flourish.
Passionate People, Shared Purpose
Join a team that truly cares — about fashion, about each other, and about the experience we give our customers.
Room to Grow
Whether you’re just starting out or ready for your next chapter, we offer real opportunities to learn, evolve, and build something you're proud of.
Style Perks
Enjoy generous team discounts so you can embrace your style while saving on the pieces you love.
Who We’re Looking For
At Aveline & Co, we value individuals who:
🧡 Put People First
You understand that every happy customer begins with a thoughtful, caring approach.
🎨 Bring Creativity to the Table
Fashion is personal. We welcome your ideas, your taste, and your unique flair.
🤝 Work Well With Others
You’re a true team player — you listen, contribute, and lift others up.
🌱 Stay Curious and Adaptable
The world of fashion moves quickly. You’re open to learning and excited by change.
No Current Vacancy? No Problem
Even if we’re not actively hiring, we’re always eager to connect with kind, capable individuals who align with our values. If Aveline & Co sounds like a place you’d thrive, feel free to send your resume and a short message to:
📧 info@avelineandco.us
Grow With Us
This is more than a job.
It’s a place to belong — where your ideas matter, your efforts are seen, and your presence makes a difference.
Join us in shaping a beautiful experience for our customers and a fulfilling path for yourself.